Scope and Shopify
House of June operates this online store and is the data controller for personal information processed for its own business purposes. Shopify provides the ecommerce platform that enables us to offer the website, products, checkout, account, payment, and related services.
This policy applies when you visit the website, create or use an account, make a purchase or return, communicate with us, use WhatsApp support, or otherwise interact with our services.
If there is a conflict between our Terms of Service and this Privacy Policy concerning the collection, processing, or disclosure of personal information, this Privacy Policy will apply to those privacy matters.
Personal Information We Collect or Process
Personal information means information that identifies you or can reasonably be linked to you. It does not include information that has been collected anonymously or properly de-identified.
Depending on how you interact with the services, where you live, and what applicable law permits, we may collect or process:
- Contact details: name, billing and shipping address, telephone number, and email address.
- Payment and financial details: payment method, payment confirmation, transaction details, and payment information processed through our payment providers.
- Account details: username, password, security details, preferences, and settings.
- Transaction information: products viewed, saved, added to a basket or wishlist, purchased, returned, exchanged, or cancelled.
- Communications: information included when you contact customer support, submit a query, or communicate with us.
- Device information: browser, device, network connection, IP address, and other online identifiers.
- Usage information: how and when you interact with or navigate the website and services.
Payment-card processing is normally carried out by Shopify and the relevant payment provider. Please do not send full payment-card details to House of June by email or WhatsApp.
Information required to place an order: we need certain identity, contact, delivery, and payment information to enter into and perform a contract with you. If you do not provide required information, we may be unable to create an account, accept payment, deliver an order, process a return, or provide requested support.
Sensitive information: we do not ask customers to provide special category information such as health, biometric, religious, or political information. Please do not include unnecessary sensitive information in customer-service messages. If it is sent to us, we will use it only where necessary and where a lawful condition applies.
Personal Information Sources
We may collect personal information:
- Directly from you when you create an account, use the services, place an order, or contact us.
- Automatically from your device and through cookies and similar technologies.
- From service providers that support our store, payment processing, fulfilment, delivery, analytics, security, or customer support.
- From business partners and other third parties where permitted by law.
Our Lawful Bases for Processing
We use personal information only where a lawful basis applies. The basis depends on the purpose and the circumstances.
Providing your order and services
We rely on contract where processing is necessary to accept payment, fulfil and deliver orders, manage accounts, process returns, provide warranties, and respond to requests connected with a purchase.
Meeting legal duties
We rely on legal obligations for tax and accounting records, consumer-law duties, regulatory requests, fraud and crime reporting where required, and compliance with valid legal process.
Operating and protecting the business
We may rely on legitimate interests to secure the store, prevent fraud, improve services, answer general enquiries, maintain business records, manage legal claims, and understand store performance where those interests are not overridden by your rights.
Optional marketing and technologies
We rely on consent where required for promotional electronic messages, non-essential cookies, personalised advertising, or other optional processing. You can withdraw consent at any time.
How We Use Your Personal Information
Providing and Improving the Services
We use personal information to process payments, fulfil orders, create and manage accounts, remember preferences, arrange delivery, manage returns, send order and account notifications, enable reviews, provide customer support, and improve or personalise the shopping experience.
Marketing and Advertising
We send promotional emails, texts, or similar electronic messages only where you have consented or where a limited existing-customer exception lawfully applies. We provide a clear opportunity to opt out when details are collected and in every marketing message. We may use postal marketing or carefully assessed advertising under legitimate interests where permitted. Non-essential advertising cookies and cross-site personalisation are subject to the required consent controls.
Security and Fraud Prevention
We use personal information to authenticate accounts, protect the store, detect or investigate suspected fraudulent, illegal, unsafe, or malicious activity, and provide a secure payment and shopping experience.
Communicating with You
We use personal information to answer questions, provide customer support, communicate about orders, and maintain our business relationship with you.
Legal and Regulatory Purposes
We may process personal information to comply with applicable law, respond to valid legal requests, establish or defend legal claims, resolve disputes, and enforce our terms and policies.
How We Disclose Personal Information
We may disclose personal information where reasonably necessary and permitted by law:
- Shopify and its group companies, platform providers, hosting, IT, storage, security, fraud-prevention, and technical-support providers.
- Payment processors, banks, and payment-method providers used to authorise and complete transactions.
- Fulfilment, packaging, postal, courier, and delivery providers where needed to complete an order.
- Customer-support and communications providers. If you contact us through WhatsApp, information in that communication is also processed by WhatsApp and Meta under their applicable privacy terms.
- Analytics, marketing, and advertising providers only where permitted and subject to any consent or opt-out required by law.
- Professional advisers, insurers, regulators, law-enforcement bodies, courts, and public authorities where disclosure is necessary or legally required.
- A purchaser, investor, administrator, or adviser involved in a genuine sale, restructuring, insolvency, merger, or transfer of the business, subject to appropriate confidentiality safeguards.
Relationship with Shopify
The services are hosted by Shopify. Shopify processes information about access to and use of the store to operate, secure, improve, and support the platform and related features.
If Shopify Network Intelligence or other enhanced Shopify services are enabled for the store, Shopify may combine information about interactions with our store, other merchants, and Shopify to provide enhanced services. For UK, EEA, or Swiss visitors, relevant advertising or cross-merchant personalisation will be subject to the consent and privacy controls required by law.
Where Shopify independently determines the purposes and means of its own processing, Shopify is responsible for that processing and for handling relevant privacy requests.
Automated Decision-Making and Profiling
Shopify, payment providers, and fraud-prevention providers may use automated systems to assess transactions, account activity, device information, or suspected fraud. This may result in a payment or order being declined, delayed, or referred for review.
Where a decision is based solely on automated processing and produces a legal or similarly significant effect, and applicable law gives you relevant rights, you may ask for human intervention, express your point of view, and challenge the decision by contacting us.
We may also use profiling for product recommendations or advertising, but only subject to applicable consent, objection, and cookie requirements.
Third Party Websites and Links
The services may link to websites or platforms operated by third parties. Their privacy and security practices are governed by their own policies. House of June does not control and is not responsible for the privacy, security, accuracy, or availability of independent third-party websites.
Information shared in public or semi-public areas, including social networking platforms, may be visible to other users and used by those platforms or third parties.
Children’s Data
The services are not intended for children, and we do not knowingly collect personal information from children who are not legally able to provide it in their jurisdiction.
A parent or guardian who believes a child has provided personal information may contact us to request appropriate action, including deletion where required.
Security and Retention of Your Information
We use reasonable organisational and technical measures designed to protect personal information. No security system or transmission method is completely secure, so we cannot guarantee absolute security.
Protect your information: do not send passwords, full payment-card details, or unnecessary identity documents through unsecured channels.
We keep personal information only for as long as necessary for the relevant purpose, legal obligations, and legitimate business needs. Our principal retention criteria are:
Orders, invoices, payments, and tax records Normally retained for up to six years after the relevant accounting period, or longer where law, an audit, or a legal claim requires it.
Customer accounts Kept while the account remains active and for a reasonable period after closure where needed to complete transactions, prevent fraud, or meet legal obligations.
Customer-service and complaint records Kept while the matter is active and normally for up to two years after closure, unless linked to a warranty, dispute, chargeback, investigation, or legal claim.
Marketing information Kept until you unsubscribe, withdraw consent, or object. We may retain minimal suppression information to ensure your preference continues to be respected.
Cookie, analytics, and security information Kept for the period shown in the relevant cookie controls or provider settings and only as long as necessary for analytics, security, and fraud-prevention purposes.
We may anonymise information so that it can no longer identify you. Properly anonymised information may be retained for statistical or business-analysis purposes.
Your Rights and Choices
Depending on where you live and subject to legal conditions and exceptions, you may have rights to:
- Request access to personal information held about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information in certain circumstances.
- Request restriction of certain processing.
- Object to processing carried out for certain purposes, including direct marketing.
- Receive eligible information in a portable format or request a transfer to another organisation.
- Withdraw consent where processing relies on consent, without affecting earlier lawful processing.
Marketing Preferences
You can unsubscribe from promotional emails using the unsubscribe link in the message. We may still send necessary non-promotional communications relating to orders, accounts, security, or customer service.
Exercising Your Rights
Contact us using the details below. We may request only the information reasonably necessary to verify identity and protect your information. We normally respond to rights requests without undue delay and within one month, subject to lawful extensions for complex or multiple requests.
We will not discriminate against you for exercising a privacy right and will respond within the period required by applicable law.
Your right to object
You have an absolute right to object at any time to the use of your personal information for direct marketing, including related profiling. You may also object to processing based on legitimate interests because of your particular situation. Contact us using the details below.
Data Protection Complaints
You may make a data protection complaint by emailing houseofjuneuk@gmail.com with the subject “Data Protection Complaint”. Please explain the concern, the personal information involved, and the outcome you are seeking.
We will acknowledge receipt within 30 days, investigate without undue delay, keep you appropriately informed, and tell you the outcome without unjustifiable delay.
You may also complain to the supervisory authority responsible for your location. In the United Kingdom this is the Information Commissioner’s Office. In Ireland it is the Data Protection Commission. You do not have to contact us before approaching a supervisory authority.
International Transfers
Personal information may be transferred, stored, or processed outside the country where you live, including through Shopify, payment providers, cloud providers, communications services, and other service providers.
Where personal information is transferred from the UK or European Economic Area to a country covered by an applicable adequacy decision, we may rely on that decision. Otherwise, we will use a recognised transfer safeguard where required, such as the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Agreement, or the UK Addendum to the EU clauses, together with additional safeguards where appropriate.
You may contact us for further information about the safeguard relevant to your information and how to obtain a copy, subject to lawful confidentiality restrictions.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services, practices, legal obligations, technology, or regulatory requirements.
The revised policy will be published on this website with an updated revision date. Additional notice will be provided where required by law.
Contact House of June
House of June is the data controller for personal information processed for its own business purposes. Contact us with privacy questions, rights requests, or data protection complaints.
For your security, do not send passwords, full payment-card details, or unnecessary identity documents through email or WhatsApp. We may direct you to a more secure method where identity verification is required.